Well sorted through the crisis
A large cache buffers data - our large warehouse buffers your goods.

Service options guarantee you spare parts in stock

Intelligent stockpiling pays off

Disrupted supply chains are causing supply bottlenecks everywhere in the storage and server industry this year. And admittedly: Even in our portfolio there are products that we can only procure with a time delay – depending on the respective manufacturer. However, this does not apply to orders placed with us with service level “advance replacement“.

In this case, we automatically stock suitable spare parts for the corresponding period. For example, if you contact us for a service case, we are able to deliver the corresponding spare part immediately. It will be sent to us in Kirchheim unter Teck on the next working day at the latest if the message reaches us by 2 p.m. on that day.

How to get through the crisis well

It gets even better: We also have two on-site variants in our program. With Next Business Day (NBD), for example, a trained technician installs the spare part sent in advance by express delivery on the next working day. For time-critical systems, we even offer the 24 x 7 x 4 option. Then the technician is on the spot within four hours – no matter what day of the week and what time of day. (Also bookable up to 5 years.)

Apart from that: our sales staff and technicians are professionals with years of experience. If you need a server or storage system that is difficult to source within the industry, we can certainly provide you with an alternative quote. You simply give us your requirements for the project and our experts will create an adequate solution for your problem in no time. After all, our warehouse holds not only spare parts, but also plenty of components for the assembly.

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Comprehensive Project Support

Starline assists from the planning stage through to the implementation of the system.

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High Availability

Sales: You can reach us weekdays from 7:30 am to 5:00 pm (Fridays 4:30 pm). Support: Assistance from 8:30 am to 5:00 pm (Fridays 4:30 pm)

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Large Stock

Starline maintains a high level of spare parts inventory and is therefore able to supply spare parts long after the warranty period has expired.

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Highly Competent

Experienced and trained technicians provide performance and functional checks and offer rapid assistance in the case of a failure.

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Wide range of products

We can offer you coherent alternatives in every storage category and are able to fulfill almost all product wishes.

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Self-critical work

We regularly review our work and internal processes and are eager to improve where things go wrong.

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Any questions? Please contact us.

In 2018, Bernd Widmaier celebrated his 25th anniversary with Starline. With great experience and broad knowledge – combined with high customer orientation – he heads our sales team. However, he also contributes plenty to sales himself and frequently represents Starline externally at events. The VFB fan has an excellent knowledge of various vertical markets, such as Mac, video storage and media streaming, which earns him the exhibition booth support at the IBC in Amsterdam every year.

Bernd Widmaier
Vertrieb