product support service - Starline Computer: Storage und Server Lösungen von erfahrenen Experten

Produkt-Service

Trust our competence, when something doesn't go right

Server down?

Even high quality hardware or software can go on fail or prove incompatible with new components. Our experienced team helps in every situation. 

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Starline’s problem solvers are fully aligned with the product portfolio – and always ready to help. For example, we have dedicated experts for each of the operating systems we offer – from Linux to VMware to Windows. We can even support MacOS and Solaris.

A large stock of spare parts enables us to get even older devices up and running again quickly. Even long after the warranty period has expired. The simplest option is the bring-in service: you bring or send us your server or the corresponding component to us in Kirchheim and we carry out a performance and function check.

With the Advance Replacement service, we even send a device on its way to you the following working day. And for elementary important systems we even offer On-Site service. Then a technician would be available within four hours in the DACH region.

Your advantages with Starline

  • Experts for each specialist area
  • Large spare parts warehouse
  • Support tailored to your needs
  • Optional On-site service