Support
Starline has been active in the sector since 1982 and is a specialist in all aspects of data storage.
At Starline, you have a personal and fixed contact person who takes care of you.
Our excellent email support and technical hotline are free of charge for our customers.
Our support case studies
RAIDdeluxe with SUPPORTdeluxe: A continuation of our original success story in post-production, but with technical support.
Successful support is the most effective way to demonstrate competence: Starline saves filmmakers from archive disaster.
Support-Deluxe: Existential malfunction of a controller was quickly fixed by us and all affected customers were informed afterwards.
Our technical department is a master of their profession. They have spent countless hours measuring transfer rates, checking compatibilities and performing burn-in tests.
The fact that the Austrian video specialist still managed to avoid this super disaster is thanks to the competent help from Starline technology.
Starline took care of the storage system that had long since expired under warranty and even got the server of a third-party supplier up and running.
Do you still have old hardware in use? You will receive competent support from us even years after the warranty of your hardware has expired.
Our technicians are ready to help customers with advice and support in the event of hard-/software problems or other complications.
