Support

Would you like to find out about new sales offers or send us an application? We are happy to hear from you.

If you have a support request, would like a call-back, or would like to fill out a return form, please click on one of the links here.

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Support-Request Callback-Request Return Material Authorisation (RMA)

Our latest case studies

23 NOV 2023

VMShutdownManager takes the fear out of power failure

Is your IT on strike after a power outage and your sales are at a standstill for the whole day? We have documented the solution here.

24 OCT 2023

Starline saves documentary ensemble from total loss in archive

Successful support is the most effective way to demonstrate competence: Starline saves filmmakers from archive disaster.

22 AUG 2023

Controller firmware causes complete failure

Support-Deluxe: Existential malfunction of a controller was quickly fixed by us and all affected customers were informed afterwards.

Bernd Widmaier

Sales

Sales manager and expert in vertical markets and in Mac, video storage and media streaming.