enterprise backup systems - Starline Computer: Storage und Server Lösungen von erfahrenen Experten

The necessary storage shelter

Ready-made backup systems for companies

Customized backup plan

We build a complete coverage for you, so that you do not lose any data: Differential, incremental and always essential.

An elementary method for data security is called backup. Companies are not only required by law to make a backup copy, it is simply their own experience – distilled into gigabytes and terabytes of valuable data – and more are constantly being added. We are happy to help you to tame this ever growing historical fund.

 

Enterprise backup systems secure your company history

For companies, a coherent strategy in data management is essential. Starline has been dedicated to this very issue for over 30 years. On request, our experts can create an exposé in no time at all to present customers with the appropriate concept or the tailor-made appliances – including precise key data on performance, security, reliability, data migration, protocols and form factor.

Equipped in this way, all kinds of malware, natural disasters or hardware failures would no longer give you or your customers any sleepless nights, because a backup is finally restored in no time.

Your advantages with Starline:

  • High performance protection
  • Fast recovery
  • Protection against natural hazards
  • Hot and cold backup strategy selectable

Your benefits

Starline Quality

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Highly Experienced

Starline has been active in the sector since 1982 and is a specialist in all aspects of data storage. 

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Large Stock

Starline maintains a high level of spare parts and is therefore able to supply spare parts long after the warranty period has expired. 

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Wide range of products

We can offer you coherent alternatives in every storage category and are able to fulfill almost all product wishes.

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Personal Contact Person

At Starline, you have a personal and fixed contact person who takes care of you.

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Comprehensive Project Support

Starline assists from the planning stage through to the implementation of the system.

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High Availability

Sales: You can reach us weekdays from 7:30 am to 5:00 pm (Fr. 4:30 pm). Support: Assistance from 8:30 am to 5:00 pm (Fr. 4:30 pm) 

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Independent provider

We are committed only to you - the customer - and therefore always offer the best solution for you.

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Highly Competent

Experienced and trained technicians do performance and functional checks and offer quick help in case of failure.

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We are here for you

Rely on tested quality

Our employees are at your side: From the beginning you will receive detailed advice from personal contact persons. They are available as well as our technical support five days a week. We even offer a 24x7x4 service.

From service contracts and customs clearance to financing models – we offer everything from one source.

Get to know us

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FAQ Support
Is there a support hotline?

Starline offers excellent technical support. We have adept technicians who can be reached via mail, phone and even TeamViewer. Our support hours: Weekdays at +49(0)7021-487 200 or email support@starline.de from 8:30am to 5:00pm (Friday until 4:30pm).

In addition, we offer special service contracts that guarantee that a technician will come to you within four hours at any time of the day or night.

How do I quickly get an exchange for a defective component?

The fastest option is Bring in Service (free of charge within the three-year warranty). You then bring the defective server or RAID system to us in Kirchheim and the fault is rectified here after a performance, function and health check. Incidentally, it is also possible to extend the warranty period to five years.

Where can I get the serial number of the system?

We will be happy to search for the relevant information for you. For complete systems, please send us the serial number of one of the installed drives (HDDs/SSDs) to info@starline.de and we will find out the number.
 

What is the default password for my system?

Please call +49 (0)7021-487 200 or e-mail support@starline.de from 8:30am to 5:00pm (Friday until 4:30 p.m.) on weekdays for the current system password.

I have an older server. Do you still have spare parts and extensions?

We are proud of our large stock and like to shine with it. So if you have an older system that you need a spare part for, we are very likely to be able to supply it. We keep hardware in stock long after the warranty period has expired. This is because we also take care to provide support for as long as possible when selecting our products.

What about spare parts after the warranty period?

We are proud of our large stock and like to shine with it. So if you have an older system that you need a spare part for, we are very likely to be able to supply it. We keep hardware in stock long after the warranty period has expired. This is because we also take care to provide support for as long as possible when selecting our products.

I have an old RAID - which disk still fits in it?

We'll find out. Call us on weekdays at +49 (0)7021-487 200 or write an e-mail to support@starline.de. You will always receive an answer between 8:30 and 17:00 (Friday until 16:30).

Any questions? Please contact us.

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Bernd Widmaier
Sales

Sales manager and expert in vertical markets and in Mac, video storage and media streaming.