Logfile Export: Open-E
How to export your log for JovianDSS and DSS V7 systems from Open-E.
Exporting logs:
1. Log into the WebGUI of the Jovian Server.
2. On the left side of the startpage go to Diagnostics.
3. Now click on the TAB Logs.
4. In this TAB you can now export the Logs by clicking on the Button Download all.
Send us this file when submitting your support request.
In case of failover clusters we need the logfiles of both servers.
Exporting Logs
1. Log into the WebGUI of your DSS V7 server.
2. On the startpage please go to Status in the top bar and in the drop-down-menu to Hardware.
3. In the now opening window scroll down until the Logs section.
Here you can export the Logs by clicking on Download.
Send us these logs when submitting your support request.
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Open-E DSS V7 is End of Life from 31.10.2024. Here you will find an overview of the possible alternatives with advantages and disadvantages.
Here you will find instructions for exporting log files for various IT and storage systems.