Backup Media - Security with offline media - Starline Computer: Storage und Server Lösungen von erfahrenen Experten

Powerless protection

Backup media for corporate archives

Additional offline security

You need higher security for older data stocks? No problem with changing backup media.

Those who neglect their backup are playing with the future of their company. Quite a few companies have already suffered expensive losses in the archive or the customer database. It is simply not enough to rely on the security of a RAID system, because they primarily protect against drive failures.

 

Security through backup media

Backup media, on the other hand, offer the last bastion against all kinds of trouble in the form of malware (ransomware, malware, aggressive adware), total failure of hardware and software as well as natural disasters such as lightning and flooding. These are mostly removable media with high capacities that are not permanently available online. And this is also the trick: magnetic tapes, for example, are written cyclically and archived as required. A data stock secured in this way can logically not be contaminated with malware. If required, the media can be retrieved from the safe and backed up again, and we have several backup concepts in stock.

Your advantages with Starline:

  • Increased safety through offline storage
  • Online use also possible
  • Unlimited capacities
  • Compatible with backup software

Your benefits

Starline quality

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Proven compatibility

We know which components work together because we test the connectivity extensively in advance.

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Highly Experienced

Starline has been active in the sector since 1982 and is a specialist in all aspects of data storage. 

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Loyal partner

Our long-standing business relationships prove our loyalty to customers and suppliers.

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Not a big player

As a mid-size company, we react quickly to changes in the market. In addition, we are independent in terms of hardware and software.

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Highly Competent

Experienced and trained technicians do performance and functional checks and offer quick help in case of failure.

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Full Service

On-site service or on-site installation can be booked - on request also within four hours (24 x 7 x 4).

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Free Consulting

You will receive skilled technical advice from Starline - by e-mail, telephone and, if required, via TeamViewer.

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Comprehensive Project Support

Starline assists from the planning stage through to the implementation of the system.

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Our role

Rely on tested quality

Our employees are at your side: From the beginning you will receive detailed advice from personal contact persons. They are available as well as our technical support five days a week. We even offer a 24x7x4 service.

From service contracts and customs clearance to financing models – we offer everything from one source.

Get to know us

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FAQ Support
Is there a support hotline?

Starline offers excellent technical support. We have adept technicians who can be reached via mail, phone and even TeamViewer. Our support hours: Weekdays at +49(0)7021-487 200 or email support@starline.de from 8:30am to 5:00pm (Friday until 4:30pm).

In addition, we offer special service contracts that guarantee that a technician will come to you within four hours at any time of the day or night.

How do I quickly get an exchange for a defective component?

The fastest option is Bring in Service (free of charge within the three-year warranty). You then bring the defective server or RAID system to us in Kirchheim and the fault is rectified here after a performance, function and health check. Incidentally, it is also possible to extend the warranty period to five years.

Where can I get the serial number of the system?

We will be happy to search for the relevant information for you. For complete systems, please send us the serial number of one of the installed drives (HDDs/SSDs) to info@starline.de and we will find out the number.
 

What is the default password for my system?

Please call +49 (0)7021-487 200 or e-mail support@starline.de from 8:30am to 5:00pm (Friday until 4:30 p.m.) on weekdays for the current system password.

I have an older server. Do you still have spare parts and extensions?

We are proud of our large stock and like to shine with it. So if you have an older system that you need a spare part for, we are very likely to be able to supply it. We keep hardware in stock long after the warranty period has expired. This is because we also take care to provide support for as long as possible when selecting our products.

What about spare parts after the warranty period?

We are proud of our large stock and like to shine with it. So if you have an older system that you need a spare part for, we are very likely to be able to supply it. We keep hardware in stock long after the warranty period has expired. This is because we also take care to provide support for as long as possible when selecting our products.

I have an old RAID - which disk still fits in it?

We'll find out. Call us on weekdays at +49 (0)7021-487 200 or write an e-mail to support@starline.de. You will always receive an answer between 8:30 and 17:00 (Friday until 16:30).

Any questions? Please contact us.

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Bernd Widmaier
Sales

Sales manager and expert in vertical markets and in Mac, video storage and media streaming.