RDX Backup Media – a removable disk system for backups - Starline Computer: Storage und Server Lösungen von erfahrenen Experten

Not only for hard disk DJs

RDX secures company data

Secured by removable disks

With RDX systems your data is quickly backed up and also outsourced. Starline offers the full range of the established format.

RDX is a removable disk system with exchangeable media that enables lightning-fast backup and restore. The standard “RDX” combines the advantages of disc (speed) and tape (removable media) at an affordable price. In addition, this standard offers a number of other advantages: RDX is portable, reliable, fully forward and backward compatible, very robust and durable.

Since RDX media is stored offline, it also prevents data contamination by malware or the destruction of a data carrier by natural hazards such as lightning.

The product family was developed as a cost-effective solution for small and medium-sized enterprises (SMB) with growing storage requirements. In addition to the individual drives themselves, there are rackmount kits and frames with up to eight RDX stations.

Your advantages with Starline:

  • Swift change of media
  • Quick access to the media
  • Mechanical protection of the drives
  • Encrypted drives

Ihre Vorteile

Starline Qualität

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Highly Competent

Experienced and trained technicians do performance and functional checks and offer quick help in case of failure.

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Highly Experienced

Starline has been active in the sector since 1982 and is a specialist in all aspects of data storage. 

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Innovative products

Our product managers and technicians are constantly searching for sophisticated server and storage products.

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Quick Delivery Capability

The shipment goes out immediately after the order is placed. Our production assembles servers and storage systems in no time.

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Our role

Rely on tested quality

Our employees are at your side: From the beginning you will receive detailed advice from personal contact persons. They are available as well as our technical support five days a week. We even offer a 24x7x4 service.

From service contracts and customs clearance to financing models – we offer everything from one source.

Get to know us

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FAQ Support
Is there a support hotline?

Starline offers excellent technical support. We have adept technicians who can be reached via mail, phone and even TeamViewer. Our support hours: Weekdays at +49(0)7021-487 200 or email support@starline.de from 8:30am to 5:00pm (Friday until 4:30pm).

In addition, we offer special service contracts that guarantee that a technician will come to you within four hours at any time of the day or night.

How do I quickly get an exchange for a defective component?

The fastest option is Bring in Service (free of charge within the three-year warranty). You then bring the defective server or RAID system to us in Kirchheim and the fault is rectified here after a performance, function and health check. Incidentally, it is also possible to extend the warranty period to five years.

Where can I get the serial number of the system?

We will be happy to search for the relevant information for you. For complete systems, please send us the serial number of one of the installed drives (HDDs/SSDs) to info@starline.de and we will find out the number.
 

What is the default password for my system?

Please call +49 (0)7021-487 200 or e-mail support@starline.de from 8:30am to 5:00pm (Friday until 4:30 p.m.) on weekdays for the current system password.

I have an older server. Do you still have spare parts and extensions?

We are proud of our large stock and like to shine with it. So if you have an older system that you need a spare part for, we are very likely to be able to supply it. We keep hardware in stock long after the warranty period has expired. This is because we also take care to provide support for as long as possible when selecting our products.

What about spare parts after the warranty period?

We are proud of our large stock and like to shine with it. So if you have an older system that you need a spare part for, we are very likely to be able to supply it. We keep hardware in stock long after the warranty period has expired. This is because we also take care to provide support for as long as possible when selecting our products.

I have an old RAID - which disk still fits in it?

We'll find out. Call us on weekdays at +49 (0)7021-487 200 or write an e-mail to support@starline.de. You will always receive an answer between 8:30 and 17:00 (Friday until 16:30).

Any questions? Please contact us.

BW
Bernd Widmaier
Sales

Sales manager and expert in vertical markets and in Mac, video storage and media streaming.